Viewing posts from: June 2017

Startup Series #10: Customer Support Tools for Startups

Software Development | 0 comments | by Ioana Paicu

With the advent of social media, customer support has become a fundamental aspect of any business. At this point, anyone can use Facebook and Twitter to complain to the world about the quality level of a product. We’ve seen complaints go viral, which means it’s not worth risking your company’s reputation with crappy customer service. [...]
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Startup Series #9: Bugtracking for Startups

Software Development | 0 comments | by Ioana Paicu

Excellent bugtracking starts with managing projects the right away. Setup must be transparent for your developing team to work at its fullest potential. An approach that is logically structured and specifically targeted at your project releases facilitates an easier handling of interruptions and unexpected changes, including bugs. Using spreadsheets and sticky notes might seem like [...]
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